Privacy Policy


Collapsible Sections
This Policy

In the course of providing you with products and services, we may collect certain information from or about you. We are providing this Privacy Policy to explain our practices and policies for collecting, using and sharing information collected from or about you when you visit, access, or use, or provide information to us in connection with our services to you (referred as the “ACC Services”). By visiting, accessing, or using, or providing information to us in connection with, the ACC Services, you agree to our collection, storage, use and sharing of your information as described in this Privacy Policy. Please note that if you disagree with anything in this Privacy Policy, you should not visit, access, or use, or provide information to us in connection with, the ACC Services.

How We Collect Information

Information that you provide when you use our services and products, including, but not limited to:

  • When you join us as a client, complete registration forms, and undergo AML and KYC Checks.
  • When you have direct correspondence with us via meeting, phone, in writing, including by email or fax.
  • When you use our websites, mobile phone applications, and WiFi services.
  • When you provide us with access to your (or your organisation’s) corporate and financial records.
  • When you take part in our survey, competitions, or promotions.

Information about your transactions with us, including your payment history.

Information about you when you visit our website using cookies and other internet tracking software, including third-party software (please see our Cookie policy for more information).

Information about the type of device you use, your device’s unique identifier, the IP address of your device, your operating system, the type of Internet browser that you use, usage information, diagnostic information, and location information from or about the computers, phones, or other devices on which you install or access our products or services.

Information we collect from third parties, including, but not limited to:

  • Information we receive from our business partners and from other organizations such as ID verification specialists.
  • Information, diagnostic information, and location information from or about the computers, phones, or other devices on which you install or access our products or services.
  • Social networks such as Facebook and LinkedIn.
  • Public information sources such as Interpol.
Personal Information We May Collect From You ?
We will only collect and use information which is necessary to comply with our legal obligations and assist us to administer our business and provide you with the services you request. The personal data we collect from our clients and others may include:
  • Contact and Identification information such as, but not limited to, name, title, address, email address, telephone number, nationality, passport or driving license details, photo.
  • Personal Information such as, but not limited to, gender, age, marital status.
  • Financial and Professional information such as, but not limited to, employment details, business activities, income, taxation, investments, assets.
  • Marketing and Communication Information such as, but not limited to, marketing preferences, copies of correspondence, emails, text messages.
  • Website Cookie Information (please see our Cookie Policy for more information).
  • Anti-Money Laundering (AML) / Know Your Customer (KYC) Information such as, but not limited to, criminal history, source of funds, ID Information.
How We Use Your information ?

We will only collect and use information which is necessary to comply with our legal obligations and assist us to administer our business and provide you with the services you request. The personal data we collect from our clients and others may include:
Contact and Identification information such as, but not limited to, name, title, address, email address, telephone number, nationality, passport or driving license details, photo.
Personal Information such as, but not limited to, gender, age, marital status. Financial and Professional information such as, but not limited to, employment details, business activities, income, taxation, investments, assets. Marketing and Communication Information such as, but not limited to, marketing preferences, copies of correspondence, emails, text messages. Website Cookie Information (please see our Cookie Policy for more information). Anti-Money Laundering (AML) / Know Your Customer (KYC) Information such as, but not limited to, criminal history, source of funds, ID Information.

How we Share Your Information

As permitted by law, we may share the information we collect from and about you with non-affiliated third parties as follows:

  • Third-Party Service Providers: We work with many different service providers and other third-parties who process your personal information on our behalf. We only do business with companies that meet our standards on the processing of data and security, and we only share information that is necessary for the service;
  • Business Transfers; Bankruptcy: If ACC or substantially all of its assets are acquired by a third party or in the event of a merger, reorganization, joint venture, assignment, spin-off, transfer, or sale or disposition of all or any portion of our business, including in connection with any bankruptcy or similar proceedings, we may transfer any and all personal information to the relevant third party;
  • Compliance with legal obligations: If we are under a duty to disclose or share your personal data in order to comply with any legal obligation or process; or to comply with any legal requirements of any governmental authority;
  • Protection of our business and customers: We may disclose personal information to protect the rights, property, or safety of ACC, our customers, or others.
International Transfers

Some personal data may be transferred to our affiliates and contractors in other countries, including those outside the EU. Where this information is transferred to outside of the EU, we will enter into model contractual clauses as adopted by the European Commission, or rely on alternative legal bases such as the Privacy Shield, where applicable, or binding corporate rules where our service providers have adopted such internal policies approved by European data protection authorities.

External Websites Links

Our website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. We do not expressly or impliedly endorse the materials disseminated at those websites, nor does the existence of a link to another site expressly or impliedly mean that the organisation or person publishing at that site endorses any of the materials on our site. Links to other websites are provided only as a convenience to our users and for information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Changes In Your Privacy Policy

Over time, it may be necessary to modify or supplement our Privacy Policy. If we make any material changes, we will post those changes on this site and update the date shown.

Your Rights

You have the right to ask us not to use your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes. You can exercise your right to prevent such processing by leaving certain boxes unticked on the forms we use to collect your data. You can also exercise the right at any time by clicking on the “unsubscribe” option found on the bottom of all our email or contacting us to opt out of marketing communications at info@acccyp.com or +357 25332177.

You also have the right to object to us processing your other personal information, to have your information deleted and its processing restricted. You also have the right to access or correct the personal information that we collect. You have the right to receive your personal information in a structured and standard format. You may lodge a complaint with the competent data protection authority regarding the processing of your personal information.

If you have provided consent for the processing of your data you have the right (in certain circumstances) to withdraw that consent at any time which will not affect the lawfulness of the processing before your consent was withdrawn.

To protect the privacy and the security of your personal information, we may request information from you to enable us to confirm your identity and right to access such information, as well as to search for and provide you with the personal information we maintain. There are instances where applicable laws or regulatory requirements allow or require us to refuse to provide or delete some or all of the personal information that we maintain.

How Long We Will Keep Your Information For

We will retain your personal information for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

How To Contact Us

If you would like to exercise one of your rights as set out above, or you have a question or a complaint about this policy, the way your personal information is processed, please contact us by:

  • Email: gdpr@acccyp.com
  • Phone: +357 25332177
  • Post: 37 Nikou and Despinas Pattichi Avenue, Evi Court, 3rd Floor, Offices 302-303, Limassol, CY-3701, Cyprus